Cannot sign in, or quotes are missing
If you can sign in but your quotes are not there, you are almost always signed in with a different account.
First, check this
Tap the person icon at the far right of the tab bar and look at the account you are signed in with. Is it the same one as before?
This is the common one
You used to sign in with a Google account, and after switching phones you signed in with an Apple account. Google and Apple are separate biblog accounts, even with the same email address.
How to fix it
- 1
Sign out from the person icon at the far right of the tab bar.
- 2
Sign back in with the one you used before, Google or Apple.
- 3
Check that your quotes appear.
Signing out never deletes the quotes held in either account, so it is safe to try both.
If they are still missing
You may have been using biblog as a guest. See Before you switch phones.
Check that the app is up to date, then restart your phone and try again.
If that does not help, please get in touch and include your device, your OS version, and which account type you signed in with.
Still stuck?
If your question is not covered here, please get in touch through the contact form.
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